Coresystems Case Study

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Initial Situation

Happy Cows in a Harmonized IT Landscape

DeLaval has over 125 years of experience and innovation in the dairy industry. The company, with over 115 branches, is represented in the most far-flung corners of the world – good reason for supporting globally standardized business processes using an appropriate IT strategy.

To provide technical support for the internationally standardized business processes, DeLaval has opted for a two-tier ERP strategy, i.e. a combination of “the major” SAP ECC used in corporate headquarters and in larger branches, and SAP Business One for smaller sales companies to replace its own ERP systems which evolved historically.

Business processes and roles reorganized with IT

The key starting point for the project was the business model that applies to the whole company with around 4,500 employees. In selecting the new ERP system for relatively small branches, the overriding issue therefore was which system could meet the requirements resulting from the business model.

The ERP project kicked off at the start of 2011, with the Columbia branch used as the pilot project. Following its successful conclusion, Turkey, South Africa, Ukraine and India were also equipped with SAP Business One and the coresuite country package. Connection to SAP ECC is via the SAP B1i interface, with the SAP BW interface implemented via direct SQL access.

“Using SAP Business One is a transparent and intuitive process. In a complex SAP ECC environment we would have had to train our employees for several weeks – with Business One it only took a few days.”

Konstantin Reidel, IT Architect
DeLaval Services GmbH


Integrating the branches, and the harmonization that goes with that process, has rounded out the existing ERP landscape perfectly. This has enabled DeLaval to create a sustainable IT structure, as the integrated unity of business processes and technology allows for growth and rapid implementation of innovative improvements. For example, in 2012 the company introduced electronic ordering, enabling the branches to trigger orders in the parent company directly via SAP Business One. This saves around 30 minutes per order – extrapolated to a week this adds up to a fair amount of man hours.

About DeLaval

DeLaval has over 125 years of innovation and experience in the dairy industry and helps farmers manage their businesses in the
way they want. We offer products, systems and services at all stages of milk production. Every day our solutions and systems are used by millions of milk producers all over the world. DeLaval now has 4,500 employees and is represented internationally in over 100 markets. DeLaval is part of the Tetra Laval Group.

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