InsightLoop Use Cases

Use Case Factory

InsightLoop provides a use case factory that allows you to configure and design GenAI use cases specifically tailored to your unique business needs. It provides the flexibility to create custom widgets and ensure they integrate seamlessly with your existing processes and address your most pressing challenges.

These custom widgets can retrieve data from InsightLoop as well as new data sources, and apply AI to generate new insights, improve processes and automate tasks.


Use Case Factory is ideal for: 
IL-Customer
Customer
IL-Technician
Technician
IL-ServiceCenter
Service Center

Pre-Write Customer Reply
Writes an answer based on the defined context and structure.

Extract Lessons Learned
Collects relevant insights from project and communication data to enrich the knowledge base.

Perform Service Evaluation
Checks contract status, evaluates capabilities and proposes an action plan.