InsightLoop's text-based queries enables users to search across all service cases by simply asking questions. Whether structured or unstructured, the system can sift through text-based information to retrieve or count specific elements, such as identifying service cases that required particular parts. And there’s no need for SQL or any complex query languages.
Text-Based Queries are ideal for:
Technician
Service Manager
Targeted Search Search for an exhaustive list of service cases in which a specific part was used.
Failure Analysis Identify equipment prone to certain types of failures, aiding in decisions around recalls or field upgrades.
