Field Service for Health Science & Medical Equipment Industry

The manufacturers of medical devices, lab technology, medicine, and analytic technologies are making it possible for people to lead longer and healthier lives.

Health Sciences & Medical Equipment is a growing market. However, it is also highly competitive and strongly regulated. This has compelled device manufacturers to shift their focus from pure sales to services. SAP Field Service Management offers everything you need to provide excellent service in Health Sciences and Medical Equipment. We help you increase the efficiency and productivity of your field services so you can strive towards sustainable gains in quality.

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Challenges in field service of Health Science & Medical Equipment Industry

Quick wins using SAP Field Service Management

  • fast implementation of Cloud-based FSM and seamless connection to your ERP

  • increase efficiency with work order and routing optimization

  • mobile application with checklists ensures consistent response and repair

  • manage complex and long-term work and projects

  • intuitive user experience reduces the need for training

  • expand your workforce and crowdsource partners and freelancers with Crowd Service

  • optimal planning of resources worldwide

  • many languages available

  • online and offline capability

  • real-time data transfer via Cloud

  • analysis reports for decision making

  • increased customer satisfaction

  • cost savings