The Field Service Europe Conference 2023 took place at the Movenpick Hotel in Amsterdam from October 24 to 25, gathering professionals, experts, and tech providers from the field service industry. Serving as a hub for innovation, networking, and knowledge exchange, the conference effectively addressed key topics in the service domain.
Jean-Thomas Célette, CEO of Coresystems, moderated two roundtable sessions where over 30 participants delved into the role of generative AI in the service sector. These sessions sparked candid discussions and diverse perspectives among attendees.
At our booth, we showcased InsightLoop during the event. The AI-driven platform offers a smart assistant feature, enabling clients, service agents, and field staff to quickly access information in a manner reminiscent of a GPT-like experience and navigate the user through the service process as a co-pilot. Many attendees explored the booth, gaining insights into how InsightLoop can streamline field service operations, cut costs, and enhance service quality.
In summary, Field Service Europe 2023 was immensely beneficial for service professionals. Coresystems' InsightLoop presentation underscored the need to embrace and integrate new technologies in the field service realm. The discussions emphasized AI's pivotal role in shaping the industry's future.
To learn more about InsightLoop and how it can solve problems in Service, follow the button below.