We will present our latest innovation, InsightLoop, at Field Service Europe 2024, taking place from October 28-30 at the Hotel Okura Amsterdam. This event brings together professionals, experts, and technology providers from the field service management sector, offering a platform for networking and exploring the latest industry trends.
At the Field Service Europe our CEO, Jean-Thomas Célette (JT), will host a roundtable discussion about the topic "Transformation in Customer Service: AI-first Reinvention or Focused Enhancements?". This session will feature industry experts discussing how service employees can focus on their core responsibilities—communicating with clients and resolving issues—rather than spending time on administrative tasks. Many service professionals find themselves dealing with documentation, identifying issues, and managing spare parts. JT will highlight how AI can assist in these areas, such as by providing relevant documentation, predicting root causes, and automating service reports, ultimately helping teams work more efficiently. We invite you to join us for this informative discussion.
During the event, our team will offer live demonstrations and interactive sessions to highlight the features and benefits of InsightLoop. This advanced platform, powered by GenAI, provides real-time visibility and supports data-driven decision-making for service organizations.
Additional information about Field Service Europe and registration details can be found at https://fieldserviceeu.wbresearch.com/