Zurich, October 2024 – Coresystems is happy to present the latest episode of our ServiceLoop Live Event Series, continuing our commitment to fostering important discussions in the field service sector. This time, we focused on a critical topic for anyone involved in the world of service and technology: "Tech Life Made Easy: Balancing Ease with Efficiency."
We were delighted to have Jeremy Scholl, a service leader at DISH Network, as our featured speaker for this episode. Jeremy shared his experience in transforming the day-to-day operations of DISH’s service teams by embracing AI and other cutting-edge tools. His insights shed light on how technology is being used to make technicians' lives easier without sacrificing performance.
The discussion explored practical strategies for improving efficiency, the real-world challenges DISH has encountered, and leadership insights on managing innovation and change within service teams.
This session provided valuable takeaways for anyone looking to optimize technical workflows, implement AI-powered solutions, or lead teams through transformation. Attendees gained insights into how DISH Network has successfully struck the balance between streamlining processes and maintaining high-quality service delivery.
In case you missed the live event, you can watch the recording below or listen to our podcast.