Zurich, May 2024 - The latest episode of our ServiceLoop Live Event Series has concluded, leaving attendees inspired and equipped with valuable insights to advance their careers in the service industry. This session, held on LinkedIn, delved into the transformative journey from field technician to field service manager.
Transitioning from a technician to a managerial role in the field service sector demands more than just technical expertise. It requires leadership acumen, strategic planning, and a profound understanding of customer relations. Our esteemed guest speaker, Yennifer Pena, shared her firsthand experiences, challenges, and pivotal moments throughout her career path. She offered invaluable insights and guidance for technicians aspiring to ascend to managerial positions.
Yennifer Pena, with her extensive background as a Field Service Manager at Hyosung, brought a wealth of knowledge and expertise to the discussion. Her insights illuminated the path for those navigating the complexities of career advancement in the service industry.
Don't miss the opportunity to gain invaluable insights into field service leadership by watching the recorded session!